New Homes Broken Arrow | The Next Step Following your Tour
Speaker 1: (00:02)
Hi, this is Bri Chavez was Shaw Holmes, and I am calling and reaching out to you because in the past you joined a new homes broken arrow Shaw model homes to her as a company, we would greatly appreciate feedback on your experience on a scale of one to 10, with 10 being the highest, how would you rate the overall quality of the homes that you toured and what did you like most about them? We really appreciate your feedback. As a company here at new homes, broken arrow. Our next step is to do a price out so that you can find out exactly what it would cost to build our dream home. Before you commit to anything with your schedule would during the week or on the weekend, work better for you with your schedule. How does Saturday at five or Sunday at six sound for you to do your price out here at new homes broken arrow. I’m going to send you a quick recap with a ton of recent videos from great people. We’ve recently built homes for, do you have an email address that you would like me to send that to?
Speaker 1: (01:34)
I don’t have time and I don’t have the money and I’m not interested for your new homes broken arrow. I can appreciate that. Let me ask you if money was not an issue. What is the main thing that you were looking for out of your new home builder? You know, you are exactly right. In fact, at Shaw homes, we have been building homes for 35 years and we are the top rated builder in Oklahoma for new homes, broken arrow. Let me ask you with your schedule. Do you work during the week or weekend and with that, what time works best for you Saturday at six or Sunday at five.
Speaker 1: (02:27)
And if you can’t remember the tour and it was too long ago, we would love to do another one. That is a great thing about Shaw homes is that we do these model tours three times every week for new homes broken arrow. Why don’t you join us this weekend and refresh your memory this Saturday or Sunday, work better for you. Great. Does nine or 5:00 PM work better for you? That is fantastic. I’m going to go ahead and send you a calendar invite with all of the pertinent information and directions. What is the best email to send it to fantastic? Well, I have you set up for a tour on Saturday at six, and we look forward to seeing you then hi, is this Bri awesome. This is Charvis with customer satisfaction team at Shaw homes. And I’m reaching out to you because you recently joined a Shaw homes model to her.
Speaker 1: (03:39)
And as a company, we would greatly appreciate your feedback on your experience. It will just be a minute of your time. Does that sound okay? Awesome. So do you remember who took you on your tour? Alrighty, so we wanted to see how your experience on your tour with Ivan was on a scale of one to 10. How do you feel the model tour helped you search for that perfect home? Awesome. We are glad to hear that you enjoyed the tour. How would you describe Ivan’s knowledge and ability to answer your questions and help you find your ideal home?
Speaker 1: (04:27)
Great. Well, we appreciate those kind words and we like Ivan too. So since being on the tour, we see that you haven’t had the opportunity to join the price out stage of your process as a company. We’re always trying to find ways to improve our process. What exactly has held you back from attending the price out? I understand finding the right home that fits you in your family’s needs is an important decision. I have always found that the best way to make a good decision is by having all the information wouldn’t you agree? Yes. So in order to make sure you have all the information from us so that you can make that important decision for your family, I wanted to schedule a good time for your price out. And if you can, to also look at home sites is during the week or the weekend better for you on Saturday or Sunday. Alrighty. It looks like Ivan has two open appointments. That day one is 10:00 AM and the other is 4:00 PM, which is best for you. Awesome. I can’t wait to have you scheduled and come on in for your price out. Thank you so much for calling Shaw homes. This is Becky. How can I, your
Speaker 2: (05:57)
Day? Great. Awesome. Can I get your name and just in case we get disconnected, what is the best phone number to reach you at? So how did you originally hear about us and how familiar are you overall with Shaw homes? So let me ask you if all builders charge the same price per square foot out there. What is the main thing you were looking for out of your home builder experience? So what you are saying is you want to make sure that you have a beautifully designed home that fits your functionality and needs. Can you best describe that with a little more detail of what that means to you? Alrighty, have you ever worked with a builder in the past? Do you have a certain style of home that you were looking for and have you spent a lot of time comparing pricing of builders?
Speaker 2: (06:56)
Well, let me give you a quick overview of three things that make Shaw homes different from every other builder in Oklahoma. Do you have a pin? Awesome. Well, make sure you write these down because first off Shaw has been licensed to build since 1985. And because we are in a state where you don’t have to be licensed to build, this is a big deal for people like you, because you know that we won’t take your money and run like some of the news stories. You’ve probably heard about second. We have the best warranty and prices in the marketplace, and that’s why I would encourage you to do your research and read some of the reviews about us. Third. We have the most furnished and decorated model homes than any builder in Eastern Oklahoma. And because most people are very visual. You’ll love this because you can tour a ton of homes to get a feel of the right floor plans and move in, ready, available homes for you. Does that make sense? Awesome. And also right now we have a special incentive where you get a free Pearl necklace grip, JV jewelry, just for going on our model home tour.
Speaker 2: (08:14)
So the next step would to be scheduled, to be schedule your model home tour. And that way you can see our homes that best work that works best for you during the week or on the weekends does Saturday or Sunday work better for you right now, we are slammed, but I’m showing that we have availability on Saturday or Sunday. What is your email address so that I can send you directions on how to get here and the link to a ton of recent testimonials for you to check out before we meet. Awesome. Let me just take one last minute. Do you view a quick overview of our process here at Shaw homes? Sit, excuse me.
Speaker 3: (08:55)
Since we have the largest collection of fully furnished and decorated model homes in the Tulsa area and new homes Broken Arrow, we take our customers on a model home tour because who doesn’t love to go around and look at beautifully decorated homes. Our customers have told us that even if they end up buying a used home or building with someone else, they have found our model home tours have been the single most helpful thing they’ve done during their home shopping experience. That’s because of our tour. We really focus on the function behind the design of our floor plans. When we design a plan, there’s a great deal of thought put into why they lay out the rooms. The way we did these plans are designed from 30 years of architectural experience and thousands of comments from customers walking through our homes over the past years. In many instances, we, you were looking at version two or three of a plan because we have redesigned and rebuilt a model based on popular trends. So the way our tour works, they’ll be taking several families at the same time and you will just follow in your own vehicle. That way, if an emergency comes up, you’re free to go. We take these tour every week. At the same times on Saturday at nine or Sunday at five, it will only take a limited amount of people. So which time works best for you?
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